FAQ (Frequently Asked Questions)
Find answers to the most common questions about dashcam selection, installation, features, and after-service support.
At Dashcam Install Service, we believe that clear information leads to better decisions. This FAQ section is designed to help you understand how dashcams work, what to expect during installation, and how to get the most out of your system.
If you cannot find the answer you’re looking for, feel free to contact our team — we’re here to help.
A dashcam is a camera installed in your vehicle that continuously records video while driving and parking, providing evidence in case of accidents or incidents.
A dashcam protects you with video evidence, helps with insurance claims, and can prevent fraud or disputes.
Yes, dashcams are legal in Canada as long as they do not obstruct your view and are used responsibly.
A 2-channel dashcam records both the front and rear of your vehicle simultaneously.
Higher resolution (2K or 4K) provides clearer footage, especially for reading license plates.
Parking mode allows the dashcam to record incidents while your vehicle is parked.
Our Thinkware dashcams include built-in voltage and timer-based protection to prevent battery discharge. You don’t need to worry about battery drain.
Professional installation ensures:
- Clean OEM-style wiring
- No interference with airbags
- Safe and reliable power connection
Yes. We install dashcams on all vehicle makes and models, including electric and luxury vehicles.
Yes. We install dashcams purchased from Amazon, Best Buy, or other stores.
- New install: ~1 hour
- Transfer: ~1.5 hours
- Removal: ~30 minutes
Yes. We provide mobile service at your home, workplace, or dealership.
No. We provide OEM-style hidden wiring for a clean factory look.
Our installation method is designed to minimize any impact on your vehicle by using non-invasive fuse taps and avoiding wire cutting whenever possible.
However, vehicle warranty policies may vary by manufacturer and dealership. If you have specific warranty concerns, we recommend confirming details with your vehicle dealer before installation.
We provide:
- Full system testing
- App connection setup
- Customer guidance
Yes. All dashcams connect via Wi-Fi or Bluetooth apps. U3000 Pro, U1000, Q850 and Q200
Premium dashcams offer:
- Better image quality
- Reliable parking mode
- Advanced features (ADAS, cloud, etc.)
- Longer durability
We recommend reliable brands like Thinkware, known for quality, safety, and advanced features.
- Installation warranty: 1 year
- Product warranty: Manufacturer policy
- Authorized Thinkware dealer
- 10+ years installation experience
- OEM-style clean installation
- Mobile & in-shop service
- Reliable after-sales support